Saturday, January 17, 2009

Price mismatch (overcharged) @ Tesco

Yesterday, V and I went to Tesco to purchase some groceries and CNY items. To our surprise, there are a couple of items having price mismatch. Tesco is over-charging customer by display a cheaper price but charge a significant higher price at the cashier counter.

V somehow spotted the chocolate she purchased is priced at RM14.88 but being charged RM19.88. Since it is so expensive, we decided to return the item.

We went to the customer service counter for return of item and it is Tesco personel whom found out the price mismatch.

The young chap is helpful but we complained anyway. We get back our RM5 refund.

To our surprise, when we check thru the whole list, even our Shokubutsu refill pack were overcharged. It suppose to be RM5.95 but charged RM8.95 instead.

Since we bought 3 packs, we were returned RM9.

Tesco is doing a bad job on pricing, so fellow readers, please check your items purchased next time. It tends to overcharge.

If we didn't notice, Tesco has been earning RM5+RM9 = RM14 more from a poor guy like me.

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